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Connection Problems- Only with AOL

Distinguished Professor III

Re: Connection Problems- Only with AOL


@bos2420 wrote:

Mark,

That address will not connect.  Where am I trying to go?  Router, or modem?


It connects to the settings of the HughesNet modem.  Specifically, the setting for whether the modem is using HughesNet's DNS (Obtain from ISP) or a 3rd party DNS.  If you can sign in (password is admin), but it takes you to the main page, the part you want to go to is under Advanced Setup > DNS.  

 

Are you still directly connected to the HughesNet modem (no router) with a LAN cable?  If not, it should be tried that way.   

 

Sorry, @MarkJFine .  Not trying to step on your toes.


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Highlighted
Junior

Re: Connection Problems- Only with AOL

Ok, I think I see the direction we want to go, just don't know how to get there.  That link does not connect.  

http://192.168.0.1/ takes me to the system control panel.  I assume we don't want to go there?

Distinguished Professor III

Re: Connection Problems- Only with AOL

@bos2420 

 

You can get there from the System Control Center.  While on the SCC, click on WiFi Settings on the left, use admin as the password, then Advanced Setup > DNS.


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Junior

Re: Connection Problems- Only with AOL

I think (maybe) I messed up what my equipment is.  I thought we were Gen 5.  This is an HN9000 modem.

 

Junior

Re: Connection Problems- Only with AOL

YUP.  NOT Gen 5

Junior

Re: Connection Problems- Only with AOL

That was very stupid of me, gentlemen.  Sorry for sending you down the wrong road.

Distinguished Professor III

Re: Connection Problems- Only with AOL


@bos2420 wrote:

YUP.  NOT Gen 5


Coincidentally enough, I was just getting ready to edit my prior post to ask you to make sure it's Gen5 and the HT2000W that you have, as it seemed strange that the link Mark gave wouldn't work, and the only reason I could think of as to why it woudn't work was if it wasn't a HT2000W modem.  

 

I'm not at all familiar with the HN9000 modem, but I don't think it has a DNS configurable section, so it should be automatically using HughesNet's DNS.  

 

At this point, I'm at a loss.  I still think it's a DNS issue, but I'm not very versed in this type of issue, so I don't really know much more of what to try.  Hopefully others will, and hopefully a rep will reply with an idea, or to check to make sure everything is okay with your equipment. 

 

One thing you can try, which sometimes works for me when I'm having website issues (especially with Amazon), is to flush your computer's DNS cache, though shutting down the computer should do the same.  Still, it may be worth a try.  Close all of your open browser windows and then open your Command Prompt.  Type "ipconfig /flushdns", without the quotes, then hit enter.  And there IS a space in between the g and forward slash.  After you get the confirmation of the flush completing, close the command prompt, open a web page and try one of the pages you're having an issue with.  Again, I don't know if this will work, but it may.  


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Distinguished Professor III

Re: Connection Problems- Only with AOL


@bos2420 wrote:

That was very stupid of me, gentlemen.  Sorry for sending you down the wrong road.


No biggie.  We all forget things sometimes.  Two days in a row last week I forgot to put my mug in my Keurig before hitting the brew button.  Let's just say I had an awful mess, and again, two days in a row.  Smiley Tongue  


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Professor

Re: Connection Problems- Only with AOL

coffee.png


@GabeU wrote:

Two days in a row last week I forgot to put my mug in my Keurig before hitting the brew button.  Let's just say I had an awful mess, and again, two days in a row.  Smiley Tongue  

 

Junior

Re: Connection Problems- Only with AOL


@GabeU wrote:

@bos2420 wrote:

That was very stupid of me, gentlemen.  Sorry for sending you down the wrong road.


No biggie.  We all forget things sometimes.  Two days in a row last week I forgot to put my mug in my Keurig before hitting the brew button.  Let's just say I had an awful mess, and again, two days in a row.  Smiley Tongue  


I own a small coffee hut here in MT.  Sometimes I forget to put the shot glasses under the portafilter to catch the espresso.  So, I get that.

 

I 'think' I wanted Gen5 when we upgraded a few years ago, but it was not available in our Zip Code then.  (It just came out)  I have been with Hughes for 15 years, we have no cable.  Heck, we still have copper phone lines.  The last modem went bad, and I had a router go bad also.  That is why I was thinking router.  

 

If anyone has any other ideas, I am open to listen.  At this point, I think I will upgrade to Gen 5.  Would be nice if I didn't have to pay for the install, but we will see.