Forum Discussion
Footer links issue
Mods, the footer links on every page link to the page one is already on.
Examples:
If I'm on https://community.hughesnet.com/t5/Tech-Support/Data-Usage-With-Jupiter-3/td-p/141479, all the links at the bottom (Legal, FAQs, Contact Us, etc.) will link to https://community.hughesnet.com/t5/Tech-Support/Data-Usage-With-Jupiter-3/td-p/141479.
If I'm on https://community.hughesnet.com/t5/Hughesnet-Support-Community/ct-p/HNSupport, all the links in the footer will direct to https://community.hughesnet.com/t5/Hughesnet-Support-Community/ct-p/HNSupport.
Weird! Could you fix, please?
While hovering over them they all show the same address, but when I clicked on them they all go to the correct location.
Not for me. They just return me to the page I was on.
EDIT: They are working for me now, but when I posted, I had tested the issue on several browsers and it was the same with each of them: clicking was taking me to the page I was clicking from.
Hey maratsade,
Thanks for bringing this to our attention. I sent your experience to our web developers to inquire on if there was some temporary known issue that was worked out or a symptom of something else. I will provide an update when I receive the reply.
Cheers, Amanda!
When I mouseover the links, I see the link to the page I'm currently at. All 4 of the links in the footer point to the page I'm currently at.
Clicking on the links now takes me to where they're supposed to go. This wasn't happening when I posted last night; clicking took me to the page I was already on.
If I right click on the link and copy the link address, I get the link for the page I'm currently on. For example, right clicking on "Legal" yields https://community.hughesnet.com/t5/Tech-Support/Footer-links-issue/m-p/141537#. Same for the other 3. Happening on all browsers, regular and incognito, and on HN and other networks.
Hey maratsade,
I'm hearing it is a little tough trying to replicate when it is working. However, is it possible when you initially had this issue, you were right clicking to open in a new tab, but when you tried again later, you left clicked? I am able to replicate your link redirect issue by right click+new tab in Chrome.
I do also see what you mean about the hyperlinks not reflecting the right url. I am not sure if that is something the community team can fix or if we need to have it done within the broader scope of our site. When I go to https://my.hughesnet.com/en/support/faq and reach the footer there, all the links show "https://my.hughesnet.com/en/#" when hovering/copying. However! When I right click+new tab those links, they go to the right pages! What an odd set of events. Will keep digging, thanks again for letting us know!
