Forum Discussion
GEN-5 Video Data Saver
Okay, here's the deal. I called support and they have created a case. They could also not see the video optimization options showing up for my account at any of the places they were supposed to be. GEN-5 being so new in my area seems to be the issue. Case number assigned and solution to be worked on. Very nice, knowledgable, determined young man helped. Yes he had an accent. No, that wasn't a problem. He was a bulldog in his desire to be of service.
larrykelly wrote:My intuition tells me that even if I knew what the SCC was, I still couldn't tell you.
SCC is System Control Center.
http://192.168.0.1/ (not sure if this is the address for the HT2000W and Gen5)
http://www.systemcontrolcenter.com/
Oh Yeah, that thing... IT'S SUPPOSED TO BE THERE... It's not: that's the problem. It is not in any of the 4 places it's supposed to be.
GabeU wrote:
larrykelly wrote:My intuition tells me that even if I knew what the SCC was, I still couldn't tell you.
SCC is System Control Center.
http://192.168.0.1/ (not sure if this is the address for the HT2000W and Gen5)
http://www.systemcontrolcenter.com/
larrykelly wrote:Oh Yeah, that thing... IT'S SUPPOSED TO BE THERE... It's not: that's the problem.
Actually, when it comes to the SCC, it's not supposed to be there. It's not there for anyone. Jezra is saying that it should be. I agree with him.
As for it not being for you in the three places it should be, I hope they fix it for you.
Someday... my setting will come.
Very convoluted but if I go here: https://shop.hughesnet.com/members/index.cfm?action=dspHomepage then click on settings at the bottom, there it is even on Gen 4. Seems to be very hidden even for us that can get to it.
