HN email not forwarding

[maratsade]

@Remy , @Damian , @Liz , @Amanda 

Email is not forwarding again.  I have it set up to forward to an external email account and it had been working just fine, then it suddenly stopped working a few days ago. Could you look into this, please? You have fixed this in the past, so I hope it can be fixed again. Thanks 😊

[Remy]

maratsade,

Thanks for reaching out! I'll have this passed along and looked into for you. Are you receiving any specific errors when attempting to forward your emails?

Thanks,

Remy

[maratsade]

Hi Remy,

There are no error messages. The forwarding is automatic; it’s set in the settings, so when an email comes to the HN account, it should automatically forward it.  That process stopped working a few days ago. 

Thanks for looking into this. 

[Remy]

maratsade,

When you have the opportunity, please PM me your Hughesnet email address that's being affected, as well as the email address you're forwarding to! In addition, when was the last email successfully forwarded?

Thanks,

Remy

[maratsade]

Hi Remy,

I PMd you all the info you requested. Thanks for looking into this!