The older version came up blank after upgrading to Gen5, so I downloaded the newest version and it is still blank. Is this a bug that will be fixed soon? Microsoft Surface Pro3 with Windows 10
I just got an update regarding our progress on the magnification issue with the Usage Meter. We're still working on addressing this and we're hoping to have a new Usage Meter version soon to address this (after it's been tested). I'll keep you posted on any other updates on this as I get them.
Version 6.1.1 behaves differently, but I'd hardly call it "fixed". Now it displays the following:v6.1.1
The message is rather vague in that it isn't clear where one would go to find the zoom controls to which it refers. In any case, the program should handle the situation, not direct you to reconfigure your computer setup to accommodate it.
And, please, please, please could you get them to not force a low contrast white color scheme. It is nearly impossible for me to read. I have to use Windows High Contrast Black color schemes to accommodate my visual impairment. I'm sure others with visual impairments would appreciate it if this program factored in the Windows UI color scheme in use or allowed the selection of other color schemes in the program.
What resolution are you at...? Certain resolutions aren't supported as the program requires a certain amount of screen space, if it can't display, it will throw that "error". The lower the resolution, the more likely you are to encounter that.
Resolutions and Scaling A: 1920*1080 @ 175% = Zoomed In Message A: 1920*1080 @ 150% = Works A: 1920*1080 @ 125% = Works A: 1920*1080 @ 100% = Works B: 1440*900 @ 150% = Zoomed In Message B: 1440*900 @ 125% = Works B: 1440*900 @ 100% = Works C: 1366*768 @ 125% = Works C: 1366*768 @ 100% = Works D: 1280*1024 @ 150% = Zoomed In Message D: 1280*1024 @ 125% = Works D: 1280*1024 @ 100% = Works E: 1280*720 @ 100% = Works F: 1024*768 @ 125% = Zoomed In Message F: 1024*768 @ 100% = Works G: (For fun!) 800*600 @ 100% = spectacular fail of everything~!
What resolution are you at...? Certain resolutions aren't supported as the program requires a certain amount of screen space, if it can't display, it will throw that "error". The lower the resolution, the more likely you are to encounter that.
Resolutions and Scaling @A: 1920*1080 @ 175% = Zoomed In Message @A: 1920*1080 @ 150% = Works
@1920*1080 @ 175% is what works best for my eyesight on my Microsoft Surface Pro. Going to 150% increases eye strain for me. So what I hear you saying is that I'm SOL relative to using the HughesNet Usage Meter tool in that environment since I'm not willing to compromise my (already challenged) eyesight in order to accommodate the limitations of the HughesNet Usage Meter tool. My background is computer graphics software, so I'm pretty sure the simple act of scaling for resolution is a pretty trivial bit of coding. Somebody has just made the (seeming arbitrary) decision that the result at the effective resolution I use is unacceptable. I guess I'll just choose to disagree with that conclusion. Such is life I guess.
It worked perfectly with Gen4. Therefore, it should work perfectly with Gen5. We should not have to make adjustments that will effect everything just so the meter will work.