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Pstemarie's avatar
Pstemarie
New Poster
2 years ago

Intermittent Service since 5/28/23 (When My Service Renewed) - Stat Code 12.1.19

Since my service (data) renewed on 5/28/23 I have had an intermittent internet connection that can barely do anything. There has been a Stat Code 12.1.19 displaying since even though the System Status...
12.1.19
connection
modem
Pstemarie's avatar
Pstemarie
New Poster
2 years ago

The issue seems to have resolved itself once my monthly allotment of bandwidth was used up and the system entered the "Download Throttled" 24.1.1 state. Aside from the slower connection, everything is running fine now. Thanks, Remy for looking in to it. If the issue starts up again, I'll be sure to contact you.