Forum Discussion
More Slow 5 Gen download speeds
My upload speeds are consistently higher than download speeds. Download speeds are consistently less than 2mbs. Its got to be better than this. Hughes tech support has been useless to this point. I r...
Can you post a few speed test results? Normally, it's asked that people perform tests at testmy.net, but recently it's been having difficulties, so the reps are open to tests from other sites, like Hughes' own speed test and Speedtest.net, and others. In addition to the aforementioned testmy.net, I would stay away from fast.com, as its speed test results can be affected by the Video Data Saver, as well as the test using a lot of data when the Video Data Saver is turned off.
When you run your speed tests, if you have the abilitiy it would be best to run them with a device that is directly connected to the HughesNet modem with LAN cable rather than via WiFi. It would also be best to disable the WiFi in the HT2000W modem while running the speed tests so that nothing else is sapping any bandwidth at the same time. If you are unaware of how to disable the WiFi in the HT2000W, please see section 6 of the following PDF... http://customer.kb.hughesnet.com/Documents/1041318-0001_a.pdf
https://testmy.net/db/XkHbpJgc5
Here's another set of speed tests. I guess they look pretty good. But we've tried to stream a one hour show Friday night and it played great for the first 30 minutes, then it started buffering every minute and after 10 minutes it just quit and never would start again. I even had the data saver turned off.
Also I had some trouble getting the speed test to run, twice when I started it I got error messages that said connection lost. Maybe thats what was going on Friday night when I was streaming a show. Maybe I'm just having some sort of connection interruptions. By the way, all the storms had passed through earlier Friday, so I don't think it was that. And this morning is a bright sunny day.
This is normal operation from HughesNet. It is so slow and then they start making you do tricks with YOUR equipment like it is your fault that you have slow internet. Buffering is normal for Hughesnet. I am telling everyone I know that Hughes.Net is SLOW. Maybe they won't sign the contract.
