Forum Discussion
New Gen 5 owner in Northern California (slow as molasses)
Hi, new Gen 5 owner in Northern Calfornia, near Sacramento up in the foothills. Service installed yesterday. Slow very slow speeds. Called tech support at Hughes today and they said they will esca...
My repoint to ES17 is done. Promising for sure.
As speeds can always go up and down on a whim, I will ride this for a week ro two before I say it is fixed for sure but apepars we should be good to go.
Before the installer came over I had a about 1Mbps down.... and after, they are 24 and 17Mbps so far.
What appears to have suffered in the switch back to ES17 is uploads so far. I was getting better 2Mbps before the installer came over and now getting between 800K and 1Mbps. I can live with that. ;-)
So... so far so good. Thanks Hughes for getting things back on track.
https://testmy.net/quickstats/macsociety
TJ
OK, WOW.. talk about timing... I got a call for a "survey" about how I was liking Hughesnet... and i was from someone tat could get into my moden.... How strange, afer I've been on here complaining he last two days..
Turns out, I had 5.5gig of tokens I could not see anywhere that were hanging in limbo somewhere.. .so he applied them for me, and now they show... Also found out I have an issue where I can't see any my data correctly a the myhughesnet usage page... .
AND, sure seemed interesting they knew about the Outbound ID when I asked about it, and also noted I was upset with the evening speeds of 1mbps and less....
And to top ot off, said he was dumping some logs from my modem, and maybe it could help.... um.. yeah..... ok.... If it is really only that simple..........
Anyone else having these slowness problems suddenly get a "survey" call?
Also note worthy.. I've gone from 20mbps this morning to about 9mbps after the discussion...
Not sure if a fast blip or what but Liz, around 2:45 here and I just had 3 tests that are running fast for download. No idea if like yesterday this will hold but figured I would mention it. 30 to 40Mbps is out of the norm for me, ever... but if it can stick through all tonight, then that will be great.
http://testmy.net/stats/?&t=u&l=25&z=74&q=macsociety
Do you know if some changes just took place that would cause this?
TJ
