Forum Discussion
New Gen 5 owner in Northern California (slow as molasses)
Hi, new Gen 5 owner in Northern Calfornia, near Sacramento up in the foothills. Service installed yesterday. Slow very slow speeds. Called tech support at Hughes today and they said they will esca...
My repoint to ES17 is done. Promising for sure.
As speeds can always go up and down on a whim, I will ride this for a week ro two before I say it is fixed for sure but apepars we should be good to go.
Before the installer came over I had a about 1Mbps down.... and after, they are 24 and 17Mbps so far.
What appears to have suffered in the switch back to ES17 is uploads so far. I was getting better 2Mbps before the installer came over and now getting between 800K and 1Mbps. I can live with that. ;-)
So... so far so good. Thanks Hughes for getting things back on track.
https://testmy.net/quickstats/macsociety
TJ
Ah bummed.... back to slow. Last test 1.6Mbps down. About 9PM.
Can't even perform an upload test. Just goes forever.
http://testmy.net/quickstats/macsociety
Reset via 192.168.0.1 admin app.
Will try a hard reboot soon.
TJ
Decent speeds seem to be back around 10pm.
Shorter time of slow speeds so that is good.
Maybe a blip or something.
Time will tell. I am always on so will see when speeds stay or go.
TJ
Shorter time of slow speeds so that is good.
Maybe a blip or something.
Time will tell. I am always on so will see when speeds stay or go.
TJ
Good morning all,
Thank you for your updates, I've sent them along to our engineers. I'll post back if I have any news to share.
Your cooperation, patience, and understanding are much appreciated.
wooah 41 at noon yesterday 29 at same time but it went down hill
oh well .38 knew it was to good to last
Things look good for me today. I ran many 25mb tests all day and even now at 9PM, it is still working well. This is a first since I have been a Gen 5 user to have a full day or normality.
Respectable #s more in line with what I signed up for. Hoping this fix is permanent. Thanks to those that may have figured it out.
http://testmy.net/quickstats/macsociety
TJ
Thanks macsociety! Glad to hear this, I'll send your feedback on to engineering.
Beam 55 here, my Bonus speeds are 1/3 what they were. My FAP speed is 1.7 Mbs
It appears the fix isn't working for me. What hapenned 2 weeks ago is the question?
Can I expect better speeds? I had 34 Mbs Bonus speed until now.
Hi Alex,
Thank you for your speed tests, I will send your feedback on to engineering. Since you are no longer in FAP, please let us know how your regular speeds are these days.
Your cooperation, patience, and understanding are much appreciated.
Hi Liz
My speeds are still poor , as you noted I am not Fapped now..
Thanks for your help :)
I'll send this up, too, thanks Alex.
