Forum Discussion
New Gen 5 owner in Northern California (slow as molasses)
Hi, new Gen 5 owner in Northern Calfornia, near Sacramento up in the foothills. Service installed yesterday. Slow very slow speeds. Called tech support at Hughes today and they said they will esca...
My repoint to ES17 is done. Promising for sure.
As speeds can always go up and down on a whim, I will ride this for a week ro two before I say it is fixed for sure but apepars we should be good to go.
Before the installer came over I had a about 1Mbps down.... and after, they are 24 and 17Mbps so far.
What appears to have suffered in the switch back to ES17 is uploads so far. I was getting better 2Mbps before the installer came over and now getting between 800K and 1Mbps. I can live with that. ;-)
So... so far so good. Thanks Hughes for getting things back on track.
https://testmy.net/quickstats/macsociety
TJ
Don't have to prove anything! They finally admitted it doesn't work, and even told me why!! It is bad weather in Montana!!!!! News Flash!!!!!: Montana is going to have bad weather for most of the next several months!!
I would be OK with the service if it even performed to 25% of what is advertised.
The tests they keep asking y'all for are a JOKE, just to keep stringing you along so you won't insist on refunds!!
No, It is not a joke. They need to do these test. To find if there is a problem. And if the problem is at Hughesnets end or the customers house.
