Forum Discussion
New Gen 5 owner in Northern California (slow as molasses)
Hi, new Gen 5 owner in Northern Calfornia, near Sacramento up in the foothills. Service installed yesterday. Slow very slow speeds. Called tech support at Hughes today and they said they will esca...
My repoint to ES17 is done. Promising for sure.
As speeds can always go up and down on a whim, I will ride this for a week ro two before I say it is fixed for sure but apepars we should be good to go.
Before the installer came over I had a about 1Mbps down.... and after, they are 24 and 17Mbps so far.
What appears to have suffered in the switch back to ES17 is uploads so far. I was getting better 2Mbps before the installer came over and now getting between 800K and 1Mbps. I can live with that. ;-)
So... so far so good. Thanks Hughes for getting things back on track.
https://testmy.net/quickstats/macsociety
TJ
I am new here, so am not well versed in etiquette for the particular thread. The subject matter is: "New Gen 5 owner in Northern California (slow as molasses)" It does not say "beam 55". It so happens, I found out I am on beam 10, but the problem is the same, extremely poor speed, unusable internet, and no solution. Since there is no known solution, other than the "weather" in Montana, some followers may appreciate knowing they have to provide "Notice" to HughesNet in writing, by 1st class mail if they seek economic redress for a product that does not work. I will no longer post on this thread because it is going nowhere and a waste of time as there is no solution. Though I will be glad to answer questions if they arise.
I have initiated a complaint with the B**, and intend to follow up with complaints to the MD and OR Attorneys General. This company knowlingly sold me, and others on this thread a defective product they have no way to fix. In other words, Fraud!!!! Just my opinion, but I can live with it!
alv7722 wrote:I will no longer post on this thread because it is going nowhere and a waste of time as there is no solution. Though I will be glad to answer questions if they arise.
I have initiated a complaint with the B**, and intend to follow up with complaints to the MD and OR Attorneys General. This company knowlingly sold me, and others on this thread a defective product they have no way to fix. In other words, Fraud!!!! Just my opinion, but I can live with it!
Great. Sincerely, Best of Luck to you in getting your problem solved.
