Forum Discussion
New Gen 5 owner in Northern California (slow as molasses)
Hi, new Gen 5 owner in Northern Calfornia, near Sacramento up in the foothills. Service installed yesterday. Slow very slow speeds. Called tech support at Hughes today and they said they will esca...
My repoint to ES17 is done. Promising for sure.
As speeds can always go up and down on a whim, I will ride this for a week ro two before I say it is fixed for sure but apepars we should be good to go.
Before the installer came over I had a about 1Mbps down.... and after, they are 24 and 17Mbps so far.
What appears to have suffered in the switch back to ES17 is uploads so far. I was getting better 2Mbps before the installer came over and now getting between 800K and 1Mbps. I can live with that. ;-)
So... so far so good. Thanks Hughes for getting things back on track.
https://testmy.net/quickstats/macsociety
TJ
Yeh, still seems to be a hiccup later evening for me. I sense a slow-down around 7PM PST and lasts 2 to maybe 3 hours. Rebooting the modem sometimes helps but not always. I had been in 30Mbps all day and then around 7PM noticed the slowdown. 6Mbps... then a 2Mbps. Had work to get done so did a hard reboot and went to 8Mbps.
This AM speeds are fast. 40+ Mbps which is nice. But 7PM to 10PMish seems slow at nights where reboots may or may not help.
I did noticed I am on this gateway now....
| IP Gateway Association State | Associated (Data IPGW - J2GIL055HNSIGW0101) |
Think I saw someone post that this is a poor gateway? Unsure if that is the case. Anyway...
Just my 3 cents. ;-)
TJ
Hi TJ,
Our engineers are currently testing new code to roll out on beam 55. No ETA yet on when it will be ready, but once we have any news, I'll let you know.
Coolness Liz, thx.
TJ
So each Beam has it's own code? Wow.
Does each Gateway have code too?
Code gets corrupted, it happens, That expains how we were going along just fine for many months, then..........
It's Jenga how it all works :)
It's not that each beam has it's own code per-say... But the equipment that controls each beam at the gateway has it's own code and parameters.
