Forum Discussion
New Gen 5 owner in Northern California (slow as molasses)
Hi, new Gen 5 owner in Northern Calfornia, near Sacramento up in the foothills. Service installed yesterday. Slow very slow speeds. Called tech support at Hughes today and they said they will esca...
My repoint to ES17 is done. Promising for sure.
As speeds can always go up and down on a whim, I will ride this for a week ro two before I say it is fixed for sure but apepars we should be good to go.
Before the installer came over I had a about 1Mbps down.... and after, they are 24 and 17Mbps so far.
What appears to have suffered in the switch back to ES17 is uploads so far. I was getting better 2Mbps before the installer came over and now getting between 800K and 1Mbps. I can live with that. ;-)
So... so far so good. Thanks Hughes for getting things back on track.
https://testmy.net/quickstats/macsociety
TJ
I haven't noticed the sub Gateways only 01 to 03 no 011 etc.
The question is what changed 2 months ago?
Up to then Gen5 was great, even under FAP. At 2.8 FAP video streams didn't buffer.
Now with 4-7 Mbs speeds streaming videos buffer sometimes.It seems the packet compression isn't working
I will FAP today, and will take some speed tests.
What changed? is the question.
I have had hughesnet gen 5 for 3 months and it has never been what I was told it would be... I just replaced my modem and the download speed has not gone above 2.5 for the last two hours... I have been on the phone now with tech support for over 52 min and asked to speak to supervisor who apparently is on a break...
Supervisor coming on line....... my bad still on hold .....poor service
This is crap
