New Gen 5 owner in Northern California (slow as molasses)
Hi, new Gen 5 owner in Northern Calfornia, near Sacramento up in the foothills. Service installed yesterday. Slow very slow speeds. Called tech support at Hughes today and they said they will esca...
I haven't noticed the sub Gateways only 01 to 03 no 011 etc.
The question is what changed 2 months ago?
Up to then Gen5 was great, even under FAP. At 2.8 FAP video streams didn't buffer.
Now with 4-7 Mbs speeds streaming videos buffer sometimes.It seems the packet compression isn't working
I will FAP today, and will take some speed tests.
What changed? is the question.
hmm, I had a long message that disappeared about FAP answering what I have been experiencing. Weird. Where did it go? Well, here I am typing it a 2nd time.
I have been in FAP for about 2 weeks. My 20GB lasted all 9 days. Used to get 20 days out of 20GB during Gen 4 days. Another oddity about Gen 5 service. Anyway... I been in FAP a while now. Here are my experiences and currious if you experience the same.
During the morning and part of the day expect 1 to 1.4Mbps. Later afternoon speeds start to slow and by 8PM, expect 150K to maybe 500K downloads and lately I have been hammered with VERY slow uploads, 12K to 19K range. PING have been horrendous at 1500 to 2000ms.
So around 7is to 10ish things become unusable. After 10 and a modem reboot, things start to speed up but from 7 to 10PM, I can barely browse the web. Can't even visit this Hughes community during that slow time. It is bad.
Anyway, when at 1Mbps, at least I can use the system but once it gets below that, it all comes to a slow stop.
So they slow your FAP when you are getting under1Mbs.Nice :)
It sure isn't what you signed up for eh?
I too noticed 10 Mbs with Gen 4 lasted longer than 20 Mbs Gen5 .The meter seems different.
Well, don't think they do that but whatever this "peak time slow issue" is, is also affecting speeds while in FAP. When I signed back from after leaving Gen 4 for a bit and coming back, I did so figuring 20GB would last me 20 days and I could be happy with "real" 1Mbps to 3Mbps during FAP. So, if Hughes fixes this problem, and if I can stay at least 1Mbps down during FAP, I will be a happy camper. That is what I signed up for. ;-)
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molasses)","id":"message:84172","revisionNum":1,"repliesCount":296,"author":{"__ref":"User:user:47070"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:84172"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:84172"},"body@stripHtml({\"truncateLength\":200})":" Hi, new Gen 5 owner in Northern Calfornia, near Sacramento up in the foothills. Service installed yesterday. Slow very slow speeds. Called tech support at Hughes today and they said they will esca...","body@stringLength":"1144","rawBody":"
Hi, new Gen 5 owner in Northern Calfornia, near Sacramento up in the foothills. Service installed yesterday. Slow very slow speeds. Called tech support at Hughes today and they said they will escalate the call to engineering which means another 2 to 3 business days before I get help.
Kind of stinks since it was just installed yesterday.
Anyway, last speed test I ran was 1.1Mbps down. Sheesh.
Went through over an hour call with Hughes today running tests and such just to prove I am getting slow speeds. Then told have to wait until next week to get it looked at.
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So they slow your FAP when you are getting under1Mbs.Nice :)
It sure isn't what you signed up for eh?
I too noticed 10 Mbs with Gen 4 lasted longer than 20 Mbs Gen5 .The meter seems different.
","body@stringLength":"211","rawBody":"
So they slow your FAP when you are getting under1Mbs.Nice :)
It sure isn't what you signed up for eh?
I too noticed 10 Mbs with Gen 4 lasted longer than 20 Mbs Gen5 .The meter seems different.
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New Gen 5 owner in Northern California (slow as molasses)","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:87007"},"body":"
I haven't noticed the sub Gateways only 01 to 03 no 011 etc.
The question is what changed 2 months ago?
Up to then Gen5 was great, even under FAP. At 2.8 FAP video streams didn't buffer.
Now with 4-7 Mbs speeds streaming videos buffer sometimes.It seems the packet compression isn't working
I will FAP today, and will take some speed tests.
What changed? is the question.
hmm, I had a long message that disappeared about FAP answering what I have been experiencing. Weird. Where did it go? Well, here I am typing it a 2nd time.
I have been in FAP for about 2 weeks. My 20GB lasted all 9 days. Used to get 20 days out of 20GB during Gen 4 days. Another oddity about Gen 5 service. Anyway... I been in FAP a while now. Here are my experiences and currious if you experience the same.
During the morning and part of the day expect 1 to 1.4Mbps. Later afternoon speeds start to slow and by 8PM, expect 150K to maybe 500K downloads and lately I have been hammered with VERY slow uploads, 12K to 19K range. PING have been horrendous at 1500 to 2000ms.
So around 7is to 10ish things become unusable. After 10 and a modem reboot, things start to speed up but from 7 to 10PM, I can barely browse the web. Can't even visit this Hughes community during that slow time. It is bad.
Anyway, when at 1Mbps, at least I can use the system but once it gets below that, it all comes to a slow stop.
TJ
","body@stringLength":"1861","rawBody":"
wrote:
I haven't noticed the sub Gateways only 01 to 03 no 011 etc.
The question is what changed 2 months ago?
Up to then Gen5 was great, even under FAP. At 2.8 FAP video streams didn't buffer.
Now with 4-7 Mbs speeds streaming videos buffer sometimes.It seems the packet compression isn't working
I will FAP today, and will take some speed tests.
What changed? is the question.
hmm, I had a long message that disappeared about FAP answering what I have been experiencing. Weird. Where did it go? Well, here I am typing it a 2nd time.
I have been in FAP for about 2 weeks. My 20GB lasted all 9 days. Used to get 20 days out of 20GB during Gen 4 days. Another oddity about Gen 5 service. Anyway... I been in FAP a while now. Here are my experiences and currious if you experience the same.
During the morning and part of the day expect 1 to 1.4Mbps. Later afternoon speeds start to slow and by 8PM, expect 150K to maybe 500K downloads and lately I have been hammered with VERY slow uploads, 12K to 19K range. PING have been horrendous at 1500 to 2000ms.
So around 7is to 10ish things become unusable. After 10 and a modem reboot, things start to speed up but from 7 to 10PM, I can barely browse the web. Can't even visit this Hughes community during that slow time. It is bad.
Anyway, when at 1Mbps, at least I can use the system but once it gets below that, it all comes to a slow stop.
TJ
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The only way to \"block\" the check is block what ever address it is checking for current version information, if any website, it could be pulling version information from the modem and that would be impossible to block with out messing up how it works.
I am checking to see what URL's it visits.
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The only way to \"block\" the check is block what ever address it is checking for current version information, if any website, it could be pulling version information from the modem and that would be impossible to block with out messing up how it works.
I am checking to see what URL's it visits.
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I see a version mention and notation in the cookies it logs, but unsure if editing or changing that would help. Will play later today and see :smileylol:
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I see a version mention and notation in the cookies it logs, but unsure if editing or changing that would help. Will play later today and see :smileylol:
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My repoint to ES17 is done. Promising for sure.
As speeds can always go up and down on a whim, I will ride this for a week ro two before I say it is fixed for sure but apepars we should be good to go.
Before the installer came over I had a about 1Mbps down.... and after, they are 24 and 17Mbps so far.
What appears to have suffered in the switch back to ES17 is uploads so far. I was getting better 2Mbps before the installer came over and now getting between 800K and 1Mbps. I can live with that. ;-)
So... so far so good. Thanks Hughes for getting things back on track.
As speeds can always go up and down on a whim, I will ride this for a week ro two before I say it is fixed for sure but apepars we should be good to go.
Before the installer came over I had a about 1Mbps down.... and after, they are 24 and 17Mbps so far.
What appears to have suffered in the switch back to ES17 is uploads so far. I was getting better 2Mbps before the installer came over and now getting between 800K and 1Mbps. I can live with that. ;-)
So... so far so good. Thanks Hughes for getting things back on track.
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So... I have done some poking around and found some stuff... I can see why they made the changes, found some information about the area of concern. It appears there are 6 possible messages to display in that area.
Your Anytime Data allotment for this billing cycle is Good. Billing Cycle: days remaining.\nWarning! You may exceed Anytime Data allotment for this billing cycle. Billing Cycle: Days Remaining.\nWarning! You may exceed your Anytime Data allotment for this billing cycle. Billing Cycle: Days Remaining.\nYou've exceeded your allotment for this Anytime Data allowance cycle. days remaining.\nUsing your pre-purchased Token Bytes -.\nYou've exceeded your allotment for this Anytime Data allowance cycle.\nYou've exceeded your allotment for this Anytime Data allowance cycle. Billing Cycle: days remaining.\nYour Service is now degraded. You can Buy a Token to restore service.
Further investigation I found out what calls for the program to check for updates at least, in 6.6.0, which I have no way of testing since I don't have an older version of the status meter available to play with to verify that it wont check for updates...
I am actually very hesitant to even offer the modified scripts to anyone as someone may become incredibly upset that I am even poking around, even though these files aren't protected in any way, DMCA is a pain...
Anyways~~~ Further testing... >.>
Curious, what is the old version number and was you using 32bit or 64bit? I have 6.5.3 32bit and think I will poke around in it a bit and see if I can disable the update stuff, if you have that same version, if the Hughesnet gods are nice... Then >.>
So... I have done some poking around and found some stuff... I can see why they made the changes, found some information about the area of concern. It appears there are 6 possible messages to display in that area.
Your Anytime Data allotment for this billing cycle is Good. Billing Cycle: days remaining.\nWarning! You may exceed Anytime Data allotment for this billing cycle. Billing Cycle: Days Remaining.\nWarning! You may exceed your Anytime Data allotment for this billing cycle. Billing Cycle: Days Remaining.\nYou've exceeded your allotment for this Anytime Data allowance cycle. days remaining.\nUsing your pre-purchased Token Bytes -.\nYou've exceeded your allotment for this Anytime Data allowance cycle.\nYou've exceeded your allotment for this Anytime Data allowance cycle. Billing Cycle: days remaining.\nYour Service is now degraded. You can Buy a Token to restore service.
Further investigation I found out what calls for the program to check for updates at least, in 6.6.0, which I have no way of testing since I don't have an older version of the status meter available to play with to verify that it wont check for updates...
I am actually very hesitant to even offer the modified scripts to anyone as someone may become incredibly upset that I am even poking around, even though these files aren't protected in any way, DMCA is a pain...
Anyways~~~ Further testing... >.>
Curious, what is the old version number and was you using 32bit or 64bit? I have 6.5.3 32bit and think I will poke around in it a bit and see if I can disable the update stuff, if you have that same version, if the Hughesnet gods are nice... Then >.>
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I saw that quoted text too, and some other similar, but obviously it's not showing anymore which is part of why I started this thread. I'm in the area where it should be giving me those warnings, and it's not telling me that says I'm all good, and and the other info missing is why I was concerned it's a glitch. Plus when I moved to Gen4 Amanda had to switch our plan around a few times due to her offering us a discount, and we had to juggle it with a type of plan/discount that worked with the status meter (First plan didn't work with it right, due to how the discounts were applied). So missing this important info made me concerned for two reasons, mainly the info was missing so it appears to be a bug like before when that happened, and two I thought maybe this was due to what we ran into previously with our plan layout and discount being setup an unusual way.
I saw that quoted text too, and some other similar, but obviously it's not showing anymore which is part of why I started this thread. I'm in the area where it should be giving me those warnings, and it's not telling me that says I'm all good, and and the other info missing is why I was concerned it's a glitch. Plus when I moved to Gen4 Amanda had to switch our plan around a few times due to her offering us a discount, and we had to juggle it with a type of plan/discount that worked with the status meter (First plan didn't work with it right, due to how the discounts were applied). So missing this important info made me concerned for two reasons, mainly the info was missing so it appears to be a bug like before when that happened, and two I thought maybe this was due to what we ran into previously with our plan layout and discount being setup an unusual way.
I was using 6.5.3 x64, it works properly for us.
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Check your personal messages, use at your own risk, give to no one else... >.>
Check your personal messages, use at your own risk, give to no one else... >.>
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off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"Revision:revision:87007_1":{"__typename":"Revision","id":"revision:87007_1","lastEditTime":"2017-11-17T14:43:30.848-05:00"},"ModerationData:moderation_data:87013":{"__typename":"ModerationData","id":"moderation_data:87013","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:87013":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:47070"},"id":"message:87013","revisionNum":1,"uid":87013,"depth":34,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:87009"},"conversation":{"__ref":"Conversation:conversation:84172"},"subject":"Re: New Gen 5 owner in Northern California (slow as molasses)","moderationData":{"__ref":"ModerationData:moderation_data:87013"},"body":"
So they slow your FAP when you are getting under1Mbs.Nice :)
It sure isn't what you signed up for eh?
I too noticed 10 Mbs with Gen 4 lasted longer than 20 Mbs Gen5 .The meter seems different.
Well, don't think they do that but whatever this \"peak time slow issue\" is, is also affecting speeds while in FAP. When I signed back from after leaving Gen 4 for a bit and coming back, I did so figuring 20GB would last me 20 days and I could be happy with \"real\" 1Mbps to 3Mbps during FAP. So, if Hughes fixes this problem, and if I can stay at least 1Mbps down during FAP, I will be a happy camper. That is what I signed up for. ;-)
So they slow your FAP when you are getting under1Mbs.Nice :)
It sure isn't what you signed up for eh?
I too noticed 10 Mbs with Gen 4 lasted longer than 20 Mbs Gen5 .The meter seems different.
Well, don't think they do that but whatever this \"peak time slow issue\" is, is also affecting speeds while in FAP. When I signed back from after leaving Gen 4 for a bit and coming back, I did so figuring 20GB would last me 20 days and I could be happy with \"real\" 1Mbps to 3Mbps during FAP. So, if Hughes fixes this problem, and if I can stay at least 1Mbps down during FAP, I will be a happy camper. That is what I signed up for. ;-)
