Forum Discussion
New Gen 5 owner in Northern California (slow as molasses)
Hi, new Gen 5 owner in Northern Calfornia, near Sacramento up in the foothills. Service installed yesterday. Slow very slow speeds. Called tech support at Hughes today and they said they will esca...
My repoint to ES17 is done. Promising for sure.
As speeds can always go up and down on a whim, I will ride this for a week ro two before I say it is fixed for sure but apepars we should be good to go.
Before the installer came over I had a about 1Mbps down.... and after, they are 24 and 17Mbps so far.
What appears to have suffered in the switch back to ES17 is uploads so far. I was getting better 2Mbps before the installer came over and now getting between 800K and 1Mbps. I can live with that. ;-)
So... so far so good. Thanks Hughes for getting things back on track.
https://testmy.net/quickstats/macsociety
TJ
Good morning folks,
No updates from engineering this morning. We hope to have something to share after we chat with them Wednesday.
Your patience and understanding are much appreciated.
Liz, along with download speeds being super low as normal.... upload speeds as of late are so low I can't even run a testmy.net upload test, even for small 256k size. I attempt to run it and it stalls. Was able to get one after many attempts tonight, see how bad it is attached speed test.
http://testmy.net/quickstats/macsociety
18K
Something is seriously wrong. Is engineering coming up with any conclusions of what is going on. I can guess my barely able to even do emails is affected by lack of any upload capabilities.
18k... that is sub sub dial up speeds.
Crystal clear weather. Reboot modem too just an hour or two ago. Good reception coming in at 100, which is a tad above my 90s I normally get. Associated (Data IPGW - J2GIL055HNSIGW0103.
Gateway ID8
Beam ID55
Outroute ID9
Help please..
TJ
Appears my slow speeds have carried over from yesterday. Only 11AM here and I just barely had an upload test work, a whole big 256K one.... how does 12K sound. Pretty bad. ;-(
http://testmy.net/stats/?&t=u&d=11192017&x=1&l=25&q=macsociety
Will reboot modem again in a few and see if that helps.
TJ
That's considerably slower than what I used to get with my legacy plan. Just....WOW.
GabeU wrote:That's considerably slower than what I used to get with my legacy plan. Just....WOW.
Yeh, I am not sure what is going on. Seems really off.
TJ
It's Sunday. For some reason Sundays always seem sluggish all day, especially around football season.
MarkJFine wrote:It's Sunday. For some reason Sundays always seem sluggish all day, especially around football season.
Yeah, today seems to be quite bad compared to normal. I just tested a little while ago and hit about 5Mbps. Now, I know that's a lot higher than a couple of people in this thread are suffering with REALLY low speeds, but compared to my normal it's a pretty big hit, so I can understand their terrible speed being even more ridiculously slow today/tonight.
Sunday nite 9Pm Speed test 97Mbs file 38Mbs.
Something , advertised speed on a Sunday nite? Unheard of.
Thanks folks for your updates. No updates this morning from engineering. I don't expect there to be any during this short workweek. Once we do have anything worthwhile to report, I'll let you know.
Your patience and understanding are much appreciated.
Liz help....
Things have become even worse on my connection.
Where in the past week or two during FAP I at least had OK speed to get work done during the day (1Mbps), and the slow to no internet between 6PM and 10PM (150K down and 12k up), now the slow is also during the whole day 24/7. ;-(
I work from home and need internet to earn my paycheck. Without it I could lose my job.
Here are some tests from last night and today.
http://testmy.net/stats/?&t=u&d=11212017&x=1&l=25&q=macsociety
As you will see, lats night all I could muster even after multiple modem reboots was 100K down. Uploads did NOT EVEN work. 256 attempts stalled. Last night I had a que of about 30 emails that would not even come in! I could not browse the web, well barely a few sites. Most pages timed out.
So in frustration I turned off the system and figured I would double up work today.
Well today I am only getting 500K download, so barely functioning. Uploads, 12K. Yes 12K. This is during the day too... 10:30 as I write this.
I am barely getting any of my important sites to come up for work.
Something is drastically wrong here and I need you to assist please. Maybe if that means Hughes taking me out of FAP until they get this slow speed issue resolved, maybe it may boost my speed up enough to at least work. Then when you get the bugs worked out, then when I FAP I FAP.
But today if one is FAPped, it appears to not work at all or barely. I should be way above 12k uploads.
Thanks for the ear.
Thomas (TJ)
