Forum Discussion
New Gen 5 owner in Northern California (slow as molasses)
Hi, new Gen 5 owner in Northern Calfornia, near Sacramento up in the foothills. Service installed yesterday. Slow very slow speeds. Called tech support at Hughes today and they said they will esca...
My repoint to ES17 is done. Promising for sure.
As speeds can always go up and down on a whim, I will ride this for a week ro two before I say it is fixed for sure but apepars we should be good to go.
Before the installer came over I had a about 1Mbps down.... and after, they are 24 and 17Mbps so far.
What appears to have suffered in the switch back to ES17 is uploads so far. I was getting better 2Mbps before the installer came over and now getting between 800K and 1Mbps. I can live with that. ;-)
So... so far so good. Thanks Hughes for getting things back on track.
https://testmy.net/quickstats/macsociety
TJ
They are definitely working on it, though when what they're doing will alleviate the problem I can't say, as I have no idea.
As for your dish, they won't send anyone out to check it's aiming if there's no reason to do so. They can tell if it's alright remotely.
Figured folks would be returning to work and things would be better this AM, even while I have 1.5 days of FAP. Was hoping for upper 900ks. Well I have 320K. lol.
https://testmy.net/stats/?&t=u&d=12262017&x=5&l=25&q=macsociety
I guess everyone has the week off and everyone received a Windows 10 PC for Christmas and everyone is updating still.
Reset modem too... was on ip gateway 108... now 106 after the reboot. Still not much improvement.
;-(
TJ
