Forum Discussion

macsociety's avatar
macsociety
Advanced Tutor
8 years ago
Solved

New Gen 5 owner in Northern California (slow as molasses)

Hi, new Gen 5 owner in Northern Calfornia, near Sacramento up in the foothills.  Service installed yesterday.  Slow very slow speeds.  Called tech support at Hughes today and they said they will esca...
california
Gen5
Performance
slow
  • macsociety's avatar
    macsociety
    8 years ago

    My repoint to ES17 is done.  Promising for sure.

     

    As speeds can always go up and down on a whim, I will ride this for a week ro two before I say it is fixed for sure but apepars we should be good to go.

     

    Before the installer came over I had a about 1Mbps down.... and after, they are 24 and 17Mbps so far.

     

    What appears to have suffered in the switch back to ES17 is uploads so far.  I was getting better 2Mbps before the installer came over and now getting between 800K and 1Mbps.  I can live with that.  ;-)  

     

    So... so far so good.  Thanks Hughes for getting things back on track.  

     

    https://testmy.net/quickstats/macsociety

     

    TJ

macsociety's avatar
macsociety
Advanced Tutor
8 years ago

Been in FAP the last 17 days or so... was excited to be out of FAP today but a quick test shows I getting slower than FAP speeds, even after reboots of modem, yet I am not in FAP.  Morning speeds used to be OK and was only the late afternoon into evenings where things crawled, but now I get 500K to 900K so far this AM for downloads.   Seems things are getting worse here.

 

TJ

 

Liz's avatar
Liz
Moderator
8 years ago

Good morning macsociety,

 

Thank you for your update, we'll make note of this.