Forum Discussion

macsociety's avatar
macsociety
Advanced Tutor
8 years ago

New Gen 5 owner in Northern California (slow as molasses)

Hi, new Gen 5 owner in Northern Calfornia, near Sacramento up in the foothills.  Service installed yesterday.  Slow very slow speeds.  Called tech support at Hughes today and they said they will esca...
california
Gen5
Performance
slow
  • macsociety's avatar
    macsociety
    7 years ago

    My repoint to ES17 is done.  Promising for sure.

     

    As speeds can always go up and down on a whim, I will ride this for a week ro two before I say it is fixed for sure but apepars we should be good to go.

     

    Before the installer came over I had a about 1Mbps down.... and after, they are 24 and 17Mbps so far.

     

    What appears to have suffered in the switch back to ES17 is uploads so far.  I was getting better 2Mbps before the installer came over and now getting between 800K and 1Mbps.  I can live with that.  ;-)  

     

    So... so far so good.  Thanks Hughes for getting things back on track.  

     

    https://testmy.net/quickstats/macsociety

     

    TJ

macsociety's avatar
macsociety
Advanced Tutor

Appointment has been set by local dealer to come out and point my dish back to Sat 17.   They did not say they will replace the dish though.  Mine is the older Gen 4 dish so not sure what size it is.  When they installed Gen 5 they just pointed my same dish at ES19 and slapped a new modem on back in September.  Anyway, will know Monday night if this makes things better or not.

 

Hoping for the best.

TJ

TYGRHobbes's avatar
TYGRHobbes
Junior
7 years ago

Same here

 

EDIT: So far so good. 20Mbps+ on ES17 Beam 3

  • macsociety's avatar
    macsociety
    Advanced Tutor
    7 years ago
    TYGRHobbes wrote:

    Same here

     

    EDIT: So far so good. 20Mbps+ on ES17 Beam 3

    Lets hope at 9PM tonight things are still in the Mbps and not K.  If it can hold at a respectable #, even though less we know during peak time, that will be great!

     

    TJ