So I'm unable to access the internet at all. No dns lookup, can't ping anything. I can get to the router setup, but not system control center. I've tried setting the dns to Google's, and setting it to get from ISP. Nothing works. At least nothing beyond the router works. I've power cycled, and rebooted in the router setup. I'm afraid there is a problem with modem since I can't get to system control center. Any advice would be appreciated!
Solved! Go to Solution.
At this point, the only I can think of it being is a port issue. I have set up for a replacement modem to be shipped to you, in hopes it might resolve the issue. Please let me know if you have any further questions or concerns.