Forum Discussion
Slow Speed
- 4 years ago
Good Morning Liz,
Let's start your day right. After extensive testing I think I have found the problem. I had an older switch attached that was sending out a lot of interference. I replaced it with a managed Netgear switch and there was a definite speed increase. Enclosed is a link to the test results. https://testmy.net/db/t3RpIsHw8
I would say to close this ticket as the problem seems to be resolved. I thank you for your time and patience, I worked a help desk in Pittsburgh and I understand how rough a job you have. Thank you so much!!!
Dish alignment was one of the possible problems or it could be the modem. This has been operational since Jan 2018. I was a network admin for many years, things break...
Things sure do break. The admins will be able to run remote diagnostics and you can go from there. I hope you hear soon.
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