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Slow downloads and text message with images

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Teaching Assistant

Re: Slow downloads and text message with images


@maratsade wrote:

"I’m assuming you are an employee for HughesNet or just like to make comments to customers"

 

This is a peer-to-peer site, where subscribers help other subscribers.  The HughesNet staff get involved in cases when access to certain information (such as customer records) is needed.  Mark explained why the thread would have been closed; that's appropriate  and you may not have had a reply from a mod at all regarding this, since a fellow subscriber can provide that reply. 

 

Subscribers coming to this site should expect replies from other subscribers first, and from HughesNet staff (you will recognise them because they have MOD  next to their handle) later, if the peers can't help.   

 

The HN staff will be back Monday, and if they have an update for you, they'll be sure to post it.   

 

 

 

 


WOW

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Distinguished Professor II

Re: Slow downloads and text message with images

Care to explain the WOW, Reggie?  Not sure what you mean by it. 

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Teaching Assistant

Re: Slow downloads and text message with images

The OP is waiting for a reply from Liz about an issue. She closes the thread without it being resolved. Then you and Mark tell the OP it is his fault. Please reread the post.

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Associate Professor

Re: Slow downloads and text message with images

@Reggie 

The OP was responded to 2 weeks ago. Feedback was requested at that time and none was provided, so it was assumed it was ignored.

Many people on here get their issues resolved and just drop it with no further response, and they can't wait and leave the ticket open forever. No 'wow' needs inserting here - it's really not helpful.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
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Teaching Assistant

Re: Slow downloads and text message with images

No problem. I understand. Only the choose ones are helpful.

 

 

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Freshman

Re: Slow downloads and text message with images

The OP (me) was responded to, but I still contend I was not specifically directed to confirm in a written response to her. As stated above, mind reading is not a prerequisite and I’ll wait for a response from the moderator 🤫
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Associate Professor

Re: Slow downloads and text message with images

Good luck with that. I've always learned communication is a two-way street. If you ignore a valid response to something that's obviously important to you, then prepare to be ignored yourself.

 

Secondly, this is a user-to-user site available to everyone. Not your personal problem ticket site. Shush yourself.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
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Freshman

Re: Slow downloads and text message with images

Sorry ..wrong emoji.  I meant to use my pensive and thought provoking one...

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Distinguished Professor II

Re: Slow downloads and text message with images

Hopefully you'll hear from someone come Monday....

 

JJRHN wrote:
The OP (me) was responded to, but I still contend I was not specifically directed to confirm in a written response to her.
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Distinguished Professor II

Re: Slow downloads and text message with images

Hmmmm...no.   Unsurprisingly, you didn't understand my reply. 

 

Instead of sitting in judgment of people responding to posters, Reg, you should reply to posters yourself (kudos given to disgruntled subscribers don't count),  and show us how how it's done. 

 

 

  

Reggie wrote:

The OP is waiting for a reply from Liz about an issue. She closes the thread without it being resolved. Then you and Mark tell the OP it is his fault. Please reread the post.