Forum Discussion
Slow downloads and text message with images
I’ve run multiple speeds tests and amazed at the stated “download” speeds, but consistently wait for items to load. Particularly frustrating are iMessages with any photo or images attached. In a recen...
Good morning JJRHN,
Engineering has completed the rollout nationwide so please let me know if you are still having this issue with iMessage. If you are, please let me know specifially what is giving trouble, i.e. can't send text/media and/or can't receive text/media.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
Why would you close it down when every response I get from you is the engineers are working on it… Not “it’s been fixed.” I feel this will never be resolved and I am waiting for an LTE local Internet option to become available.
JJRHN wrote:
Why would you close it down when every response I get from you is the engineers are working on it… Not “it’s been fixed.” I feel this will never be resolved and I am waiting for an LTE local Internet option to become available.
It's likely that she closed the thread, or at least meant to, because there is nothing that can be further gained from the thread remaining open. Long open threads that don't have consistent, active dialog about the original issue tend to attract unwanted attention, so they close them after a while. It's not that she was disregarding your issue, nor that of others who are still experiencing the same, and I have no doubt that, from your lack of reply to her prior post, Liz assumed that you're still experiencing such.
At this point the only thing that can be done is waiting for the engineers to come up with a fix. When that fix will be is only known to them at this point, if anyone.
It's an unfortunate situation for all who are dealing with it. :(
