Forum Discussion
Slow or dropping connection
Hello.. For the last couple of days, we've been seeing seriously degraded performance from our Hughesnet connection. Last night, I had a yellow light on the diagnostics page due to a 30.1.1 state err...
Good morning MrCRJP,
It's been a while since we last heard from you, so we will close this thread. I also just ran diagnostics on your site and everything looks fine. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.
Yeah, I feel a bit silly having used that term.. I was thinking of it in terms of the gateway as viewed by a client inside the LAN. I'm thinking the gateway in your diagram is the one running BGP. :)
This morning, the connection seemed to be OK, but then it fell apart again. I needed to go back to the IP address of the modem rather than systemcontrolcenter.com, since the modem had also apparently lost its DNS mind as well. Is there a chance that doing a factory reset on it might clear up the problems?
Good morning MrCRJP,
Thanks for this update, I just cleared the modem's DNS cache. Let me know if sites load properly now. (Doesn't hurt to flush your computer's DNS cache as well).
Hi MrCRJP,
There's another adjustment I'd like to make to your modem which may resolve your concern. I see you're currently connected to the internet, so please let me know when you are done so I can make the adjustment, for it will temporarily disconnect you.
Your cooperation, patience, and understanding are much appreciated.
