Forum Discussion

Jeff_T's avatar
Jeff_T
Sophomore
8 years ago
Solved

State Code 23.1.1

Hi, I am 40 days into my Gen 5 plan and for the last 20 I have been suffering an intermittent problem. I will log into my computer in the morning and have no internet connection. The system light on ...
Performance
  • Jeff_T's avatar
    Jeff_T
    8 years ago

    Liz arranged for a tech to come out and adjust my dish a little over a week ago which seems to have resolved my state code problem, thanks.

     

MarkJFine's avatar
MarkJFine
Professor
8 years ago

Ok, so the gateway is in North Platte, Nebraska. According to Weather Underground, it rained on the 17th and snowed on and off from the 23rd-25th, albeit mostly light snow. Doubtful if that affected things at the gateway, but it's slightly possible.

The next thing is to see if there were any other kinds of disruptions for that particular beam and gateway during the periods you mentioned, which the admins might be able to help determine. (cc: Liz Amanda)

Jeff_T's avatar
Jeff_T
Sophomore
8 years ago

Thanks, what you'r saying is interesting, I'll keep an eye on things and try to record exactly whats going on if it fails again which I suspect it will.