A javascript error occured in the main process. Uncaught exception:
Error: Error parsing your configuration file: [C:\Users\Vampy\AppData\Roaming\HughesNet Usage Meter\status-meter.config]: Unexpected Token
I tried uninstalling and reininstalling and got the same thing. Any suggestions ? Thanks in advance for any help.
The following fix for the Javascript error won't cripple your computer. Just don't delete anything other than what's described in the instructions. Regarding Windows, you'll probably have to change your folder options to be able to view Hidden Items to see the AppData folder and its contents described in the directions. To do so, click "View", then check the box for "Hidden Items", as you see in the red boxes in the picture below. When you're finished with the procedure, uncheck "Hidden Items" so they are hidden again, as they are hidden by default for a reason. If you have a Mac, I'm not sure if you have to unhide anything.
The instructions for the JavaScript error. Credit goes to @MarkJFine.
In the event that this happens:
1. Fully quit the Usage Meter from it's own menu by clicking on the donut in the menubar and clicking "Quit".
2. Look for the following directory
Windows: C:\Users\[your User name]\AppData\Roaming\
Mac: /Users/[your User name]/Library/Application Support/
3. Carefully delete just the "HughesNet Usage Meter" folder under that and empty the trash.
4. Restart the Usage Meter. This will regenerate all the underlying information as if it were run for the first time, thus correcting the error.
If you're showing 34500MB in the Data Tokens Available, like my 33000 in the picture below, that means they're already banked and ready to be automatically utilized if/when you run out of your plan data. I don't know about how to solve your Usage Meter Javascript error issue, though. The listed fix should work.
If you know how to get into "This Computer" or "My Computer" or whatever it's called on your Windows system to get to your drives, click that to go there. Once there, you have to enable the hidden folders view. Click "View", then check the box next to "Hidden items", like in the picture below. If you don't enable hidden items, you won't be able to see the AppData folder and its contents.
Next, click on C, then click Users, then the folder that has your name (it may be the middle one), then click AppData, then click Roaming. In the Roaming folder you'll see the HughesNet Usage Meter folder. Right click the HughesNet Usage Meter folder and select Delete. This should delete the folder. Then use the back arrow (on the upper left) and go back to the first screen, uncheck the box next to "Hidden items", then X out of, or close, the window. Then empty the recycle bin. Then run CCleaner and clean the registry.
Don't forget to uncheck the box to re-hide the items that are normally hidden. They're hidden for a good reason.
Then download and install the new meter. Hopefully this will work.
If you've never used CCleaner, make sure to save a backup of the registry, which CCleaner will prompt you to do by default when you go to clean the items found.
You're still having the same issue? Have you gone through the steps of deleting the HughesNet Usage Meter folder inside "C:\Users\[your User name]\AppData\Roaming\"? Remember, you have to enable the hidden items view to be able to even see the AppData folder and its contents.
Also remember, before deleting the HughesNet Usage Meter folder you must quit the meter that is running before deleting the folder, which you do by right clicking the green or blue donut in the taskbar and clicking "Exit". Then delete the HughesNet Usage Meter folder. Then restart the meter by clicking on the shortcut on your desktop or the application in your Start Menu.
Conversely, if you don't see any green or blue donut in the taskbar, even when clicking the up arrow thing in case it's hidden, you can quit the HughesNet Usage Meter through the task manager. Press CTRL+ALT+Delete at the same time, and click on Task Manager. Then, on the Processes tab, look for the HughesNet Usage Meter entries. There will probably be two. Right click them and click End Task. Actually, Right clicking on the one with the green donut will probably quit both of them. If it doesn't, make sure to quit the other one, too. Then, delete the HughesNet Usage Meter folder mentioned above and restart the meter. It should work.
ONLY use the task manager method if you don't see the meter in the taskbar, even if hidden, and make sure to ONLY quit the HughesNet Usage Meter entries, nothing else. If the entries are changing place it's because they are listed by amount of CPU or Memory usage each entry is using, which constantly changes. Click on Name to stop it and have the entries listed by name.
