Taytaynva, this thread is old enough that would be best to start a anew post describing your problem in detail.
I also am very dissoppointed with the speed of Hughs Net, I just got a fire stick for X-mas, and we tryed to stream a movie. Kept getting the slow internet error message. Couldn't even watch the begining minute of the movie.. speed test showed. .59 ugh
I'm having the same problem. Calls to Tech Support are unhelpful. I'm tired of being "disconnected" by agents. I filed a complaint with the Federal Communications Commission and more customers need to do the same. We are paying for service we're not getting.
Since the customer who created this thread has already marked their issue as solved, this thread will be closed. We recommend BirdDog's suggestion to create a new post if you need individual assistance: https://community.hughesnet.com/t5/forums/postpage/board-id/TechSupport