Forum Discussion

GW's avatar
GW
Advanced Tutor
6 years ago
Solved

Web Acceleration failing

Recently my HT2000W with current Software Version: 3.4.6.26 (M) has been going to failure on Web Acceleration showing yellow on System Status page link and showing the Down status and red X for Web A...
HT2000W
web acceleration
  • Liz's avatar
    Liz
    6 years ago

    Hi GW,

     

    Good news, we got an update before we go into the weekend! Engineering has applied changes in your area, so please monitor performance for any improvement.

     

    Thanks,

    Liz

GW's avatar
GW
Advanced Tutor
6 years ago

Friday update: Liz, It slowed down a bit. Only 19 transitions to greatness between 8 AM yesterday and 8 AM today. Is there any hope of getting this fixed any time soon? I have to do the windows updates on 4 computers next week and I'm afraid it will be a nightmare. I can't even do the google play updates on my phone over wifi unless I catch it right. It took about a half hour this morning to get 106 MB of updates completed

 

Unfortunately, I like to do most of my work and all of my updates between 4 am and 8 am when I'm in the Bonus Zone but that's when the crashing is most severe. I can use my phone to do all the windows updates but carrier restrictions require me to use a VPN which doesn't always work out well. I try to avoid it.

 

GW's avatar
GW
Advanced Tutor
6 years ago

Liz  62 disruptions in the last 36 hours. I think the best thing I can do is reboot the modem and codes and keep the web acceleration turned off until we can get this fixed.