Forum Discussion
email load error
As of around 10 to 11 AM my email was ok, now I get the error Fault error: system failure: getting database connection, system failure: getting database connection. This comes up in the spot that nor...
It seems to be working OK now thanks
Pete_Vit,
Thank you for letting us know! There are some settings that need to be changed, which should help resolve this issue. Here's the steps:
1. Open the Thunderbird Mail application, click on Tools at the top of the window and then select Account Settings (usually the second from the bottom on the menu). Once these steps are completed, click on Account Actions and then Add Mail Account.
2. Please fill in your name or email address for 'Your name'. You will then enter your Email Address and password and check the box for Remember Password. You can then click Continue. If you receive a green check, you can click done. If there is an error, continue to the next step.
3. If you encounter an error during automatic setup, click Configure Manually. Enter the information for server settings and ports (listed below) and then click Re-test. Thunderbird should verify the settings against the mail servers and you should be able to click done and then be able to use your mail.
Settings:
Incoming IMAP/Pop Server Setting: mail.hughes.net
Available Incoming IMAP Ports: 143 with security set to auto, 993 with security set to SSL
Available Incoming POP port: 110 with security set to auto, 995 with security set to SSL
SMTP Server Setting: email.hughes.net or smtp.hughes.net (they resolve to the same place)
Available Outbound SMTP ports: 587 with security set to TLS
Thanks,
Remy
thank you so much Remy I'll give that a shot, I changed my password, removed my account and re-added, incomming email worked but outgoing was still giving me an error with password, I know sometimes @work the passwords are cached and may take some time to sync. I'll try your great setup instructions and make sure I keep them !
Remy, getting email is working - sending is still asking for a password and still fails authentication
Login to server smtp.hughes.net with username cvitullo failed.
using STARTTLS and port 587. I've even tried my old password thinking the server is not getting my new password, still no go.
I don't want to remove and re-add my account because loading almost 90,000 old emails takes a lot of time and data, any other options?
