Forum Discussion
Cannot connect to email on my desktop (iMac running OS Sonoma 14.5). I have already read the others report of this issue today and followed tech support suggestions on those reports. Still not connec...
I have been in contact with support via chat. They confirmed the issue is on their end and there is an outage. They are working on it.
"This is a server issue"
Not necessarily. Similar sounding problems often have different causes.
If you're currently having issues accessing your email, go to the main Tech Support page and start a new thread, posting details about your particular issue.
I've been on Hughes Sat for 13 years....
Anytime the "Zimbra" login shows instead of the HughesNet email login, it's them.
This has proven 100%....has never been an issue on my equipment when the Zimbra login shows up...
And the other key indicator: Dozens of tech support emails about email down....(as Homer Simpson would say: D'oh..!!)
You'll also notice the Zimbra will also fail to log-in...
In any case, it can be minutes to hours.....the Jupiter satellite may pose new issues (the learning curve)..I hope not.
Agree...a notice from Hughes would be appropriate....if possible..
Old timer here too...probably over 15 or 16 years now. I don't use the HN email, so I don't know when it's down unless someone posts here. Agree with you that notices would be appropriate, and also helpful to those who are pulling their hair out trying to figure out what's going on. You're right about the Zimbra login dialog, though! LOL. That's an excellent indication things have gone pear-shaped.
