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modem issue

Sophomore

modem issue

My modem and router got unplugged in order to move them and now I can't go to some websites on certain devices like a cell phone.  I have another computer on Windows 10 that works fine and one on Windows 8 that doesn't also.

I'm on the Gen5 modem, I've unplugged it over night and it still doesn't work right.

Any other options to reset it or does something need to be done on Hughesnet side?

1 ACCEPTED SOLUTION

Accepted Solutions
Sophomore

Re: modem issue

Oh geez, nevermind. Wife hooked up the router wrong. It's good now

View solution in original post

7 REPLIES 7
Associate Professor
Sophomore

Re: modem issue

yes, i was able to get in.

 

i may also mention, this is an issue on my router as well as the hughesnet built in router

Associate Professor
Assistant Professor

Re: modem issue

Also, is it the same when connected by cable to router/modem and using WiFi? Connect the 8 computer directly to modem and see if it works then.

Highlighted
Sophomore

Re: modem issue

can't check until tonight.

is there a reset procedure if it's working straight off the modem?

Sophomore

Re: modem issue

Corrosive - 

I am able to get in to the modem on the device, is what I was saying

Sophomore

Re: modem issue

Oh geez, nevermind. Wife hooked up the router wrong. It's good now

View solution in original post