Forum Discussion
new modem installed still slow speed below 1MBPS
- 5 years ago
Just to elaborate on Liz's mention of the DirecTV receiver, HughesNet normally recommends against connecting satellite TV receivers due to the amount of data they can use, even if no on demand viewing is performed. DirecTV receivers are especially notorious for this. They change to downloading some things through the connected internet rather than their own dish, chewing through data, and people have actually seen their monthly data allotment wiped out because of them. Guide info, program descriptions and cast lists, and though I don't know for sure, I suspect those instant watch movies that you sometimes see in the Guide, as well. There doesn't seem to be any rhyme or reason to them, but it's a risky device to have connected, data wise.
Hello randalldb,
I just ran diagnostics on your site, the equipment is working normally. What were you trying to do that prompted running speed tests?
-Liz
Hi randalldb,
It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.
Thanks,
Liz
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