my internet is really bad most of the time, sqeaking out 3mbps is usually standard speed, but latley its been
ridiculous. I cant even do a 25mb test because it would take hours. https://testmy.net/db/c82gfE5mr https://testmy.net/c82gfE5mr.png is my latest express t
If you would like to have have speed issues addressed in this community, first you will need to follow the procedure detailed here: https://community.hughesnet.com/t5/Tech-Support/Think-you-have-slow-speeds/m-p/110034#M74607
If you've already run the required tests, please post the link to your Testmy "My Results" page.
How long have you had speed problems? Did they start recently?
The test you posted is an upload test. What are your download speeds?
What is the State Code number? (that's found here: http://192.168.0.1/#!/home/status)
oops your right on the wrong test result heres the download side
https://testmy.net/db/tQjLGyPV5 https://testmy.net/tQjLGyPV5.png
as for followiing that procedure as I said a 25 meg DL will take hours, perhaps I can use a 5 meg as replacement?
I noticed that the results from the "Living Room" device are considerably better than those from "Den/Study" device. It makes me wonder whether this is a WiFi signal issue at that "Den/Study" device. If the "Den/Study" device is connected via the 5GHz band, try changing it to the 2.4GHz band, which has better range.
You can test your the WiFi signal strength at your devices with the HughesNet Mobile App. The WiFi tester is the middle icon that comes up when tapping on the orange button on the lower right, or at least it is in the Android version of the App. Make sure the device you're testing with is connected to the same band as the device in which you're testing for. As an example, if your "Den/Study" device is connected via the 5GHz WiFi band, make sure your testing device, such as a smart phone, is also connected to that 5GHz band, and make sure to have the phone near that "Den/Study" device when testing the WiFi. The idea is to know the quality of the utilized WiFi signal in the immediate area of that "Den/Study" device. If the "Den/Study" device is connected via the 2.4GHz band, make sure to have the phone connected to the same band when running the WiFi test.
