Forum Discussion
suddenly uplink fatal error reboot all the time
I updated to the Jupiter system in January. Has been fine most of the time but in the last 45 days it is having uplink transit problems frequently and last night it was down for an hr. As you see th...
sfry,
Thank you for reaching out! I was able to get your account pulled up through your Community profile, which is great. After running some diagnostics and troubleshooting on our end, it doesn't seem that it's resolved the various state codes you've been experiencing. Due to this, I've gone ahead and escalated your case. I'd expect to receive a call within the next couple days, and our team will be reaching out to the phone number on file. I will provide any additional updates if we receive them. Please let us know how the call goes!
Thanks,
Remy
