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Suggestion for the community

Professor

Suggestion for the community

I don't know if this can be done, but I thought it might be a good idea to have a generic tag for the mods -- something like @help, or @mods , or something like that, and it would tag everyone who currently has the Mod tag by their name.  I find the tagging system on this community slow -- it takes me (and it may just be me) a long time to tag someone who's not involved in the conversation, and sometimes I have to try the tag a few times before the system recognises they exist (funnily, the system always points me to someone named Lamar when I want to tag Amanda).  It's even harder with short handles like Liz and Jay. I would totally welcome a single handle that would reach all mods. 

17 REPLIES 17
Distinguished Professor III

Re: Suggestion for the community

@maratsade

 

Great idea!  

 

In lieu of that, something that may help is permalinking a previous reply that already has the full list of linked names, then bookmarking, or saving in your favorites, the permalinked page.  What I mean by permalinking is clicking on the dots to the upper right of a reply, clicking permalink, then after the page refreshes, bookmark it or save it in your favorites.  Then, when you click on that bookmark or favorite it will go right to that post in the thread.

 

Then, you can copy the list and paste it into your new replies when you need to tag all of the mods.  You wouldn't think tags would copy and paste properly, but they do.  

 

I tend to save a lot of pages that have good info or things that are easier to copy and paste than to type out again.  

 

Just a possible, temporary solution to your linking issue.  


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Professor

Re: Suggestion for the community

@GabeU, hats off to you, sir. You're a genius!  Cheers.

 

I had tried macros, but I can't tag in macros.  I'll try your workaround. 

 

I still think a global tag would be much  more practical, since the mods seem to rotate often. 

Distinguished Professor III

Re: Suggestion for the community


@maratsade wrote:

@GabeU, hats off to you, sir. You're a genius!  Cheers.  


I don't know about all that, but they do say that I should listen to my peers.  Smiley Tongue  


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Advanced Tutor

Re: Suggestion for the community

Suggestion: Could they use the Hughesnet Logo. This way if someone needs to tag the Mods.if they are online they will get the notice.

Professor

Re: Suggestion for the community

I was hoping for something like that, something global and recognisable that would send an email to a global address all mods have access to. 

Moderator

Re: Suggestion for the community

Great Idea Smiley Happy I have some tools at my disposal to make this easier w/o you having to use the built-in tagging feature (like using trigger words from our team's response software).

 

 

  • User/Abuse reports come into a separate queue already, so if it is something that needs to be taken down, censored or what have you, just submit the report. There is no need to tag anyone in the actual thread because everyone on the team will see the report.
  • If it is a customer who slipped through the cracks, just a simple 'bump' post will pop it back into our queue.
  • If it is someone who is already being handled by a mod, tag that mod. The actual hyperlinked tag doesn't need to show up for us to see it so don't worry about that. 

 

If there is a particular situation I missed, let me know and we can discuss Smiley Happy

 

-Amanda

Professor

Re: Suggestion for the community

Not sure I get what this means:  The actual hyperlinked tag doesn't need to show up for us to see it so don't worry about that. 

 

Thanks, "Lamar"!  Smiley Wink

Moderator

Re: Suggestion for the community

Me llama Lamar XD

 

When you tag someone in the community it does a little @Amanda that you can click, for example when Gabe tagged you above. That doesn't actually have to happen and you don't need to click a name from the auto-populated list for it to get to us. 

Professor

Re: Suggestion for the community

OK, so it seems I don't really even need to tag you all.  I'll try bumping. Smiley Happy

 

You rock, Lamar! LOL