Forum Discussion

MolliWog's avatar
MolliWog
Freshman
7 years ago

Account cancellation + ETF waiver for misrepresentation

Hi, I would like to cancel my service with HughesNet and have the ETF waived due to misrepresentation on behalf of the representative who LIED about my ability to transfer account ownership. I began ...
cancellation
Early Termination Fee
ETF
Jorge's avatar
Jorge
Alum

MolliWog, in your case just return the HT2000W Modem and the corresponding power supply. The voice unit does not need to be returned. I understand that you were not properly informed about the equipment on the dish. I will make sure you don’t get charged for the radio. Once you get the equipment shipped please send me the tracking number in a private message.

MolliWog's avatar
MolliWog
Freshman
7 years ago
Thank you Jorge, I really appreciate your understanding and help with the my equipment return issues. The modem and power supply have been mailed off and I sent you the tracking number. Can you please address my last comment about the payment that was processed on June 23rd?