Hughesnet Community

Can't cancel now since people are not working !!

cancel
Showing results for 
Search instead for 
Did you mean: 
readman
Freshman

Can't cancel now since people are not working !!

Finally got through on the phone and after answering the questions they say they can't cancel since most people didn't come to work.  They won't do it on line, won't do it on chat and now they won't even do it on the phone.  No other options left just keep paying.

1 ACCEPTED SOLUTION
GabeU
Distinguished Professor IV

@readman 

 

I would try again later on to see if there is any difference.  If you have a hard time getting through when you do, another number you can try is 877-329-1403.

View solution in original post

3 REPLIES 3
maratsade
Distinguished Professor IV

Did you get through to a person?  What was the exact message you got? 

never got to talk to a real person.  Computer asked if my phone was the one on my account and after I answered its other questions it said they couldn't process a concellation now due to the covid inpact on who is working.  

 

GabeU
Distinguished Professor IV

@readman 

 

I would try again later on to see if there is any difference.  If you have a hard time getting through when you do, another number you can try is 877-329-1403.