Forum Discussion
Cancel Within 30 days
Been troubleshooting the service for 3 weeks .. it does not work as promised. 12 phone calls and 3 techs visit to my house to trouble shoot.. called to cancel my service as it will not work for wh...
There's no 30 day guarantee. The account starts as soon as the system is installed. That said, give the reps on this site a chance to check your account and see what they find and what they can do for you.
Also, you can only terminate your account by calling the customer service line. To avoid further issues, hold on to the equipment until they send you the box to ship it back.
