Forum Discussion

Wudrest's avatar
Wudrest
Sophomore
7 years ago

Community. Service.

So I guess it has come to this. What do we all want. In a service we want the best service for our money. I have had HughesNet for about a year now. The service is awful. I have a year left on my cont...
Early Termination Fee
  • GabeU's avatar
    GabeU
    7 years ago

    Wudrest

     

    There are expansions presently happening to improve the speed of the service for those that are affected.  I'm not sure what you are referring to with minutes.  The plans are based on amount of high speed data, not minutes.  

     

    If you would like to troubleshoot your service issues, please start a new post in the Tech Support section, which you can do here... 

     

    https://community.hughesnet.com/t5/forums/postpage/board-id/TechSupport

GabeU's avatar
GabeU
Distinguished Professor IV
7 years ago

Wudrest

 

There are expansions presently happening to improve the speed of the service for those that are affected.  I'm not sure what you are referring to with minutes.  The plans are based on amount of high speed data, not minutes.  

 

If you would like to troubleshoot your service issues, please start a new post in the Tech Support section, which you can do here... 

 

https://community.hughesnet.com/t5/forums/postpage/board-id/TechSupport

  • Wudrest's avatar
    Wudrest
    Sophomore
    7 years ago
    There are always upgrades. They turned on a whole new satellite when we signed on the line. Bottom line HughsNet buffers like no othe.
    • Wudrest's avatar
      Wudrest
      Sophomore
      7 years ago
      I wonder... does it really cost $400 to get out of the contract early?
    • Wudrest's avatar
      Wudrest
      Sophomore
      7 years ago
      I wonder... does it really cost $400 to get out of the contract early?
      • Wudrest's avatar
        Wudrest
        Sophomore
        7 years ago
        I am posting in accounts a billing because my account gets billed every month for service that is lacking or not there. The technician that installed it installed it wrong. Control center told him not to leave it that way and he told them it was the only way I could get any service. Oh when I do a speed check it will tell me 45 MB’s. But the service buffers when you watch a YouTube video. I had cable Lynks before I move here. I asked if they could hook me up. Centurytel is in this area but both said they can’t help me. I have Verizon with unlimited data and a signal booster. That seems to my best bet for now.
  • Wudrest's avatar
    Wudrest
    Sophomore
    7 years ago
    Slip of the tongue. Shouldn’t have said min. Should have said megabytes or gigabytes or what ever they measure. My internet buffers and spins no matter what you call it. And I should be on another area but I should be on another internet provider. Oh wait I am. I using Verizon unlimited because HughesNet internet can’t run without buffering