Forum Discussion
Data tokens missing
Wednesday 12/01 I had 19.4 GB of data tokens in my account, today they are all gone. I am only ten days into my billing cycle and my data plan has plenty of GB left so I should not have used any of m...
Thank you for getting on the problem so quickly and fixing it............for a day and a half. Today is Sunday and all my tokens are gone again. I've done a little browsing, but I have not downloaded anything since Friday nor have I streamed anything. What's happening at Hughes Net?
Good morning Vince,
Oh that's unusual, thanks for letting me know, I'll let engineering know, although I do know they were still investigating your site as of today. I'll keep you posted.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
