Forum Discussion

Kandlarchery's avatar
Kandlarchery
Freshman
4 years ago

My account and cancel before first month

I just recently joined and can get no answer to why my Arlo cameras can't run.  They have fun before and now are not I want to cancel my account that I have not had thirty days.  How do I go about this?  

  • maratsade's avatar
    maratsade
    Distinguished Professor IV

    To cancel, you will need to call 866-347-3292. You may have to pay an early termination fee if you're still under contract. See http://legal.hughesnet.com/ServiceTermsAndConditions-current.cfm

    To avoid equipment charges, you will also need to return the equipment (modem, power pack, and the radio from the dish). You will get a kit to return the equipment when you cancel the account.