Problems with Service

[dejesus1920]

 I recently had a bad experience with the company and the technicians. Everything about the service and the support was very unprofessional. And I was out of work and had problems with getting a technician out to my house. I was so upset and frustrated that I was almost fired from job because of it. I will not be referring any of my family or friends to this company. I just would like to be treated with respect and be considered a valuable customer. 

[Brooke]

Hi dejesus, welcome to the community and thanks for posting! I am sorry to hear you had a bad experience with our customer service. Are you still experiencing issue with your service after the technician visit? If you are, we have a Tech Support thread you can posts your issues, and we will be happy to address them in a professional manner! 

Let us know if you need anything.

-Brooke

[Brooke]

dejesus1920,

I'm closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

Thank you,

-Brooke