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can't login to my account

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Freshman

can't login to my account

I can't seem to login into my account on the browser or the phone app. I need to change the payment card but can't cause it won't let me login but on the community forum. It is quite frankly annoying. Please fix.. didn't know where to post so I just shoved this in here.
4 REPLIES 4
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Distinguished Professor I

Re: can't login to my account

If you can login to the HN community you should be able to go to MyAccount from the menu at the top -- it's the same login. Are you getting any error messages?

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Moderator
Moderator

Re: can't login to my account

Hi Cinnamonroll,

 

Thanks for posting, please check your PMs.

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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Freshman

Re: can't login to my account

Yes , it allows me access to the forums but no where else for it. Which is strange.
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Moderator
Moderator

Re: can't login to my account

Good morning Cinnamonroll, 

 

Please check your private messages (PM) in the top right corner of the community page as I've sent you a PM to further address your concerns.

 

Your cooperation, patience, and understanding are much appreciated.

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.