Forum Discussion
internet service
i got service through trinstar and they promised me that I would have a min. of 20 mbps after i used up my plan and i am only receiving 1 or less. I was told by hughes net that i had to post on here...
Good to know. Our corporate folks reached out to him already and will give him a call this afternoon if we don't hear back from Ken.
Have you found out anything yet?
Our sales guy looking into this is supposed to be following up with Ken today. I also pinged him for any updates. I take it Ken hasn't called you yet? In any case, if you still don't get a call from Ken by Friday I'll PM you with details for a resolution.
No he hasnt called me yet. I have never done business with a company like this before.
I'm sorry to hear this, that's very unusual and not what we expect from our representatives. I'll let our folks know and have a resolution for you tomorrow. I appreciate your patience throughout this.
Hi nmt530,
Please check your private messages (PM) in the top right corner of the community page as I've sent you a PM to further address your concerns.
