About ChrisVZ

@GabeU Thank you for bringing that to my attention. The post was moved to Tech Support where she will get further help! ... View more

@Lori wrote: Good Afternoon,  Hughes does not rent, sell, or share your Personal Information, including your browsing history, with third parties. You can view our full privacy policy here (http://legal.hughesnet.com/SubscriberPolicies.cfm).    Thank you,  Lori    Take note, the above statement states that they do not sell information, but does not state that they will not do so in the future. Reading through the link also turns up some interesting statements that I have highlighted below.. "Hughes is committed to protecting the privacy of its subscribers. This Privacy Policy governs only Hughes’ treatment of information about subscribers to Hughes’ HughesNet service. By applying for or continuing to use the Service, you agree to the terms of this Policy, as modified from time to time. This Privacy Policy does not apply to any goods or services controlled by third parties, even if those third parties are partners of Hughes." "Hughes reserves the right, in its sole discretion, to modify the terms of this Privacy Policy at any time. In the event of any material changes to the Privacy Policy, Hughes will provide notice over the Service that the Privacy Policy is being modified, and invite you to review the modified Privacy Policy at this Website. Your continued use of the Service after such notice constitutes your acceptance of the changes. You should visit this page to review the current Privacy Policy on a regular basis. The date of the last update will be posted at the end of this Privacy Policy for your convenience." Additional Information Disclosures Hughes may also use or disclose information about you, including your Personal Information, under the following circumstances: – To enforce our Subscriber Agreement, Terms of Service, and/or other legal agreements; – To outsource any of the tasks referenced in this Privacy Policy (e.g., billing, responding to inquiries); – In response to a subpoena, court order, or other legal process; – To establish or exercise our legal rights or defend against legal claims; – To credit reporting agencies for reporting purposes or to obtain credit review services;* – To a company controlled by, or under common control with, Hughes for any purpose permitted by this Privacy Policy; – When Hughes believes such use or disclosure is (1) necessary in order to investigate, prevent, or take action regarding suspected illegal activities, fraud, or situations involving potential threats to the physical safety of any person, or (2) required by law; – In the future, we may sell some or all of our assets or reorganize our corporate structure. In such transactions, customer information generally is one of the transferred business assets. In the event of a sale or reorganization of our assets, including our database, customer information may be transferred. ... View more

Really want the service canceled?  Send a certified letter stating your wish to cancel (or if your state laws allow, record your telephone conversation that includes your request to cancel)and then contact your financial institution to block all future charges. You may still be on the hook for cancellation charges if you are still under contract, but you will have full control over any money that is payed out.  Nothing makes a company more willing to talk than not having access to your money. ... View more

Redacted by user. ... View more