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Trijfree
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Joined 8 years ago
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Re: Slow internet
I went through hours of troubleshooting a few months ago and also had all my equipment replaced and was told nothing was wrong. I submitted my speed numbers to this message board and there was a problem. It seems to be that channel 68 is overloaded. Like I said this is my backup internet but it is useless for what I need it for. I have been a customer of hughesnet for years. Worked from home for years with hughesnet. So this is a new problem within the last year. Not happy which is a shame because in the past I had been very happy with my service.2.8KViews0likes2CommentsSlow internet
Here I am again in the same situation. I have hughesnet as my backup internet. Again it is so slow. It is useless as a backup. I don't know what happened to hughesnet but I used it for years for work and logged in to clients sytems via remote desktop and it worked great. I am on channel 68 which supposedly is the issue. Still not fixed since last time I posted in July. I would like to know the process to get out of my contract. Does anyone know the steps to take? Thanks!3KViews0likes7Comments- 1.3KViews0likes0Comments
Re: Slow inconsistant connection
Hi Damian, My issue is not due to going over my limit. I had been experiencing this issue before I had my equipment replaced. The issue has continued after as well. My modem is on my desk 1 foot away from my desktop PC. You saw the speeds I was getting on my first post. I was not over my limit when the test was performed and when I did go over my limit I purchased more data of which I still have 1.5 g left. Use a direct connect does not solve this issue. I have used Hughesnet for years. I know how it is supposed to perform. Something is not working correctly. This issue happens with the desktop and the laptop. Please advise.7.1KViews0likes4Comments- 1.4KViews0likes0Comments