Hi Bill
I am very familiar with the procedure you are talking about. That is what I have been doing, unchecking, rechecking, resetting etc. This will work for awhile, then when the internet goes back down, I check the status of the modem and I have the yellow light or just like this morning I had the red light. I don't understand why I am still having this problem. This is the same problem I was having with the 1000 modem but I think this 1100 is worse. Thanks for your quick response. You and I communicated earlier this month when I was having the yellow light status on the 1000 modem. I hope you have a great day and weekend. Nancy
