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ralphmoore's avatar
ralphmoore
Sophomore
10 years ago

1000 modem replaced with 1100 modem. Same problem

I am still having problems with service constantly going out or not being able to maneuver on the net. As suggested, my 1000 modem was updated to the 1100modem. Hughesnet tech came out as authorized...
ralphmoore's avatar
ralphmoore
Sophomore
10 years ago
Hey Liz

I have been out, but when I got home, modem just had one light on.  Finally, after unplugging it, plugging it back in, unplugging then plugging it back in all lights came up. Hopefully I can get all this typed before it dies again!     The tracking number for the modem sent back is    1Z6W37599002523412.      Nancy