Good morning Liz
I received the new 1100 modem late Monday and it was promptly installed. So far, the modem is working properly. I have not had the first yellow or red light nor losing service especially when another computer is added to the connection. I want to thank you for your excellent service and to the others who commented on possible solutions. If the modem starts malfunctioning again, I will post a new thread. BTW, the faulty modem has been shipped back and I will be checking the RMA status of it.
I have been reading the forums and I have some questions to ask concerning my system performance specifically the speed I receive. I know how to run the speed tests (without router) but how do you post the results here in the comments? If you or anyone else on here would let me know I will start another thread with my results.
Again, thank you and hope you have a happy day.
Nancy Moore
