Forum Discussion

belmck's avatar
belmck
Freshman
6 years ago

Cancel my Services and Contact

Hi, I work from home 2 days a week.  I work for a hospital which requires production.  My production is suffering when I work from home.  I have to have VPN in order to remote into my computer at wo...
Early Termination Fee
Liz's avatar
Liz
Moderator
6 years ago

Hi Belinda, 

 

Welcome to the community and thank you for posting. We can certainly look into requesting your sales call for review to determine whether the sales rep set the appropriate expectations. I'll post back once I get the results. Your patience and understanding are much appreciated.

 

  • belmck's avatar
    belmck
    Freshman
    6 years ago

    Thank you.

  • belmck's avatar
    belmck
    Freshman
    6 years ago

    Hi Liz,

     

    I sent an email to you all Tuesday.  I really would appreciate some feedback.

     

    Thank you,

     

    Belinda

    • Liz's avatar
      Liz
      Moderator
      6 years ago

      Good morning Belinda,

       

      I'm not sure what e-mail address you're using, we don't usually offer an e-mail address for support. Please private message me a copy of what you sent. 

       

      I haven't heard yet about sales call review request, so I will ping them this morning for an update.

       

      Your cooperation, patience, and understanding are much appreciated.

       

       

    • Liz's avatar
      Liz
      Moderator
      6 years ago

      Hi Belinda,

       

      I appreciate your patience while we investigated your case. Just heard back from the sales contact regarding your sales call review.  Please check your private messages (PM) in the top right corner of the community page as I've sent you a PM with details.