Forum Discussion
Case # 115776024 Cancelled Service No Confirmation EMail
I canceled my service yeaterday and was assured I would receive an email stating that I did not need to return any equipment or have any further charges. I still have not received this email. Joseph, the gentleman I spoke with assured me that I would receive this email and that I did not need to return any equipment. It can be disposed of were his words. He gave me a cancellation #115776128. When should I receive this email?
WWS,
Are you certain that the e-mail is not in your spam folder?
If you are unable to locate the e-mail, I would be happy to have it resent. What e-mail address did you provide to the agent?
Thank you,
Jay
- Email is correct in the system. I am receiving the Feedback request which showed I request cancellation-Cancel Core Service -Resolved. I didn’t receive the email saying not to send equipment back. My cancellation number is 115776128.
WSS,
Please see my private message concerning your issues.
GabeU, thank you for the suggestion! WWS, I will be removing the e-mail address from the thread.
Thank you,
Jay
